Lake Como Sunset viewed from Varenna
Travel Questions and Answers

To start your luxury adventure, call 845 535 1300 or email info@wactravel.com

Can you give me a breakdown?

Because we sell trips as a ‘package’, our policy is to provide you a price for the package as a total - we do not itemize. Our negotiated rates with suppliers are confidential so we are not able to disclose these. We always check our prices and make sure they are comparable to the published rates online.


How do you get paid?

We do not charge you for the personal service you receive. We negotiate a commission with hotels and our other suppliers. Due to this preferential relationship, you will also receive room upgrades and other special treatment wherever possible. In short, you will have a personal travel consultant on hand with lots of experience to tailor-make your trip at no extra cost.


Can I book just part of my trip with you?

Our aim is to create a once in a lifetime trip for you. In order to do so, we must be meticulous with every single detail to make sure it ‘flows’. If anything were to go wrong we can immediately offer assistance and know just who to call. If components are booked independently, there is no recourse, and we cannot guarantee your trip would run smoothly so we would prefer to handle the whole itinerary from start to finish.


Can I book flights with miles?

Yes you can book flights with miles or directly with the airline. Airlines do not pay us a commission, but we would be more than happy to help find you the best flights to suit your itinerary.


How do I make a booking?

To make a reservation we require a deposit of 25% of the total price of your vacation for hotel stays or 50% of the total price of your vacation if your booking includes flights, villas, a yacht charter or cruise. The deposit must accompany the signed Booking Conditions. In the event that we are required to make full payment in advance we may invoice you immediately for the full amount. The balance is however typically due 8 weeks prior to your departure. If your booking is made within 8 weeks of departure, the full payment for the vacation is due immediately.


How do I pay?

Payment of your trip is by check, bank transfer or credit card. There is a discount for payment by check or bank transfer.


For further details on our Cancellation Policies, see our Booking Conditions.pdf

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